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Beyond the Basics: Creating a Culture and Behaviors to Support Your Continuous Improvement Infrastructure Webinar
Presented by Chris Hartley, Lean Improvement Specialist, NC State University Industry Extension Services (IES)
Is it time to move beyond fire-fighting and point solutions to ever-arising problems? Are you utilizing a tool-based performance improvement system with minimal results? Perhaps fire prevention should be your methodology of choice. We offer a unique mindset and practice for achieving such a culture. Join us in learning how.
Chris serves as a Lean improvement specialist working with manufacturers, hospitals, physician’s offices, public health departments, government agencies and many other types of organizations to teach and guide them through their lean journey. Chris has over 15 years of process improvement and project management experience in government, hospital, and laboratory service industries. Chris’ responsibilities include teaching classes, training on-site with organizations to lead them through their lean journey, and coaching and mentoring personnel to become lean leaders in their respective organizations. Chris has led Kaizen teams to see dramatic decreases in throughput in hospital emergency departments, decrease in time to hire for human resource departments, as well as increasing capacity and production for multiple government agencies. Chris holds certifications as a Lean Six Sigma Black Belt; DDI Leadership Content Facilitator; and The Culture Works – All In Culture Course. Chris has a B.S. in psychology from the University of North Carolina, Chapel Hill. Chris operates out of Mebane, NC servicing North Carolina and Virginia to bring the lean message to various organizations.
