Previously Aired: November 10, 2020

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The North Carolina Manufacturing Extension Partnership (NCMEP) partner East Carolina University (ECU) has designed a two-pronged manufacturing webinar series focused on helping you ensure business continuity as well as resiliency in your company’s supply chain during these times of stress. By helping you identify risks, plan for uncertainty and prepare a response to this crisis, you’ll have the ability to navigate the coronavirus pandemic and potential future crises.


Jon Kirchoff is an associate professor of supply chain management at East Carolina University in Greenville, North Carolina. His primary areas of research include global supply chain risk management, sustainable supply chain management, and healthcare supply chain management. He has published articles in Journal of Operations Management, Journal of Supply Chain Management, International Journal of Physical Distribution and Logistics Management, Journal of Purchasing and Supply Management, and other academic outlets. Prior to academia, he worked 15 years in purchasing and logistics management positions with Mercedes-Benz U.S. International, Echostar Technologies and OEA Inc.

John Kros is a Vincent K. McMahon Distinguished Professor of Marketing and Supply Chain Management in the College of Business at East Carolina University in Greenville, North Carolina. He is a member of the Council for Supply Chain Management Professionals (CSCMP), the Institute for Supply Management (ISM), the Institute for Operations Research and Management Science (INFORMS), Production Operations Management Society (POMS), and the Decision Sciences Institute (DSI). John’s current research includes simulation and process analysis, quality control, applied statistical analysis and applications to supply chain problems.